Friday, October 14, 2011

Whirlpool Duet 9610 Electric Laundry Suite




My wife and I purchased a brand new Whirlpool washer and dryer. We love it for a little over a year. The main bearing and the pressure sensor in the washing machine off. The cost of repair will be more than $ 1,200, we did not pay that much for a washing machine. I called customer service and they said they would not do anything after the warranty period of one year of expiration - "! No exception, "I find it hard to believe that the company was incorporated as a whirlpool with the policy. I talked to his superiors and the press about it. The answer is still - no exceptions. If anything breaks after one year, it is your responsibility. I understand that normal wear and tear. I expected the main bearings in the washing machine to last for years. I'm still stunned that people actually care for customer service will tell you that after one year. (Even years, and that - as I asked him), they will not do anything. Whirlpool does not care about anything after a year. People come and look at the organization this often happens with whirlpool. He said that LG and Samsung are the bearings are good and will last longer. I'm still a big fan of front-loading washing machine, and I will be shopping for a new one. But it is not a whirlpool - never again.